Landlord's Consent User Manual

Please follow the below link to view a copy of a PDF document that explains how to use the system:

Website User Guide

For technical website help please email ConsentsTeam@networkrail.co.uk with your Tracking Number. For all other queries please email the relevant reviewer directly.


Training Videos

Video Link Stage Name What Video Shows
Stage 1 Application Submitted
  • Home page options
  • Starting a new application
  • Completing application questions
  • Uploading attachments
Stage 2 - Part 1 Application Reviewed
  • Application allocation
Stage 2 - Part 2 Application Reviewed
  • Reports
Stage 2 - Part 3 Application Reviewed
  • Adding Technical Reviewers
  • Reviewing an application
  • Attachments (part 1)
Stage 2 - Part 4 Application Reviewed
  • Attachments (part 2)
Stage 2 - Part 5 Application Reviewed
  • Unlocking an application
  • External Comments (part 1)
Stage 2 - Part 6 Application Reviewed
  • External Comments (part 2)
  • Internal Comments (part 1)
Stage 2 - Part 7 Application Reviewed
  • Internal Comments (part 2)
Stage 3 - Part 1 Conditional Approval – Prepared
  • Conditionally approving an application (part 1)
Stage 3 - Part 2 Conditional Approval – Prepared
  • Conditionally approving an application (part 2)
Stage 4 - Part 1 Conditional Approval – Granted
  • Applicant acknowledgement
  • Licence to Alter (1)
Stage 4 - Part 2
(& Stage 5)
Conditional Approval – Granted
(Works take place)
  • Licence to Alter (2)
Stage 6 Entry Into Service – Requested
  • Requesting ‘Entry Into Service’
Stage 7
(& Stage 8)
Entry Into Service – Completed
(Entry Into Service – Accepted)
  • Completing ‘Entry Into Service’
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